mz777 Privacy Policy — Your Data, Your Rights

This Privacy Policy ("Policy") describes how mz777 ("the Company", "we", "us", "our") collects, uses, stores, and discloses personal information obtained from players and visitors ("you", "your") who access or use the mz777 online gaming platform at mz777.ws and any associated mobile interfaces (collectively, "the Platform"). This Policy forms part of our Terms and Conditions and should be read alongside them.

By registering an account or using any feature of the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein. If you do not agree to this Policy, please do not use the Platform.

Privacy at a Glance

The six cards below summarise the key privacy commitments mz777 makes to every player. Full details follow in the sections below.

1. Information We Collect

mz777 collects personal information in three main ways: information you provide directly, information generated through your use of the Platform, and information received from third parties involved in payment processing and identity verification. The categories of data collected are described below.

• Registration data: full name, date of birth, email address, mobile number, and chosen username. This information is required to create and verify your account.
• Identity verification documents: National ID card, passport, or driving licence submitted during KYC verification. These documents are used solely for age and identity verification purposes.
• Financial information: payment method details (such as bKash account number, Nagad number, or partial card details) necessary to process deposits and withdrawals. mz777 does not store full card numbers.
• Communications: messages and records of conversations with our customer support team, including live chat transcripts and email correspondence.

• Technical data: IP address, device type, operating system, browser type and version, screen resolution, and mobile network carrier. This data is used for security monitoring and Platform optimisation.
• Usage data: pages visited, games played, session duration, bet history, game outcomes, and navigation patterns on the Platform. This data helps us understand how players use mz777 so we can improve the experience.
• Cookie and tracking data: information collected via cookies and similar tracking technologies as described in the Cookies section of this Policy.

• Payment processors: bKash, Nagad, Rocket, Upay, and card payment providers may share transaction confirmation data with mz777 to verify deposit and withdrawal status. These providers operate under their own privacy policies.
• Identity verification services: third-party KYC providers may supply verification results to confirm the authenticity of documents you submit. mz777 does not share your raw identity documents with any party beyond what is required for verification.

2. How We Use Your Information

The table below sets out the purposes for which mz777 uses your personal data and the legal basis relied upon for each purpose.

3. Legal Basis for Processing

mz777 processes your personal data only where it has a lawful basis to do so. The primary legal bases we rely on are as follows:

• Contractual necessity: processing required to perform the contract between you and mz777 — for example, verifying your account, processing your bets and payments, and providing customer support.
• Legal obligation: processing required to comply with applicable law, including anti-money laundering obligations, age verification requirements, and reporting obligations to relevant authorities.
• Legitimate interests: processing carried out in pursuit of mz777's legitimate business interests, including fraud detection, Platform security, responsible gaming monitoring, and service improvement — provided those interests are not overridden by your rights.
• Consent: where you have given specific consent to a particular use of your data, such as receiving promotional communications from mz777. You may withdraw consent at any time by contacting support or updating your account preferences.

4. Sharing Your Information

mz777 does not sell, rent, or trade your personal information to any third party. We share your data only in the following limited circumstances:

• Service providers: we share data with trusted third-party service providers who support the operation of the Platform, including payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), KYC verification providers, game software providers (Pragmatic Play, Evolution Gaming), and cloud hosting partners. All such providers are bound by confidentiality agreements and may only use your data to the extent necessary to perform their services.
• Legal authorities: we may disclose personal information to law enforcement agencies, regulatory bodies, or other government authorities where required to do so by applicable law, court order, or in response to a lawful request. We will notify you of such disclosures where legally permitted.
• Business transfers: in the event of a merger, acquisition, or sale of all or substantially all of mz777's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified via the Platform or by email prior to any such transfer.
• Fraud prevention: we may share data with other gaming platforms or industry fraud-prevention networks on a limited basis where there is reasonable suspicion of fraud, money laundering, or abuse of promotional offers, in accordance with applicable law.

5. Cookies and Tracking Technologies

mz777 uses cookies and similar tracking technologies to enable core Platform functionality, remember your preferences, and analyse how the Platform is used. We use three categories of cookies:

• Essential cookies: strictly necessary for the Platform to function. These include session authentication cookies that keep you logged in during your visit and security tokens that protect against cross-site request forgery. These cannot be disabled without preventing core Platform functions.
• Analytics cookies: used to collect aggregated, anonymised data about how visitors navigate the Platform. This helps us identify which features are most useful, where players encounter problems, and how to optimise Platform performance. No personally identifiable information is included in analytics data.
• Preference cookies: used to remember your settings and preferences, such as your chosen language version of the Platform, so that you do not need to re-select them on every visit.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some features on the Platform. mz777 does not use cookies to serve third-party advertisements.

6. Data Retention

mz777 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. In practice, this means: account data is retained for the duration of your account and for a period of up to five years following account closure, in order to comply with anti-money laundering record-keeping obligations and to resolve any disputes that may arise. Transaction records are retained for the same period. Identity verification documents are retained for the minimum period required by applicable KYC regulations. Support communications are retained for up to two years from the date of the relevant interaction.

When personal data is no longer required, mz777 will delete or anonymise it in a secure manner. Where complete deletion is not immediately possible due to backup or archival system constraints, the data will be securely isolated and protected from further processing until deletion is possible.

7. Your Privacy Rights

mz777 respects your rights in relation to your personal data. Subject to applicable law, you have the following rights:

• Right of access: you have the right to request a copy of the personal data mz777 holds about you and information about how it is being used.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
• Right to erasure: in certain circumstances, you have the right to request that mz777 delete your personal data. This right is subject to our legal retention obligations; we cannot delete data that we are required by law to retain.
• Right to restrict processing: you may request that mz777 restrict the processing of your personal data in certain circumstances, for example where you contest its accuracy or where you object to processing based on legitimate interests.
• Right to object: you have the right to object to mz777 processing your personal data on the basis of legitimate interests, including for direct marketing purposes. Where you object to marketing communications, we will cease such communications promptly.

To exercise any of the above rights, please contact us at [email protected]. We will respond to all rights requests within 30 days. In some cases, we may need to verify your identity before processing your request. We will not charge a fee for handling rights requests unless they are manifestly unfounded or excessive.

8. Security of Your Data

mz777 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include SSL/TLS encryption for all data in transit between your device and our servers, encrypted storage for sensitive data including identity documents and financial records, access controls ensuring that only authorised personnel can access personal data, regular security assessments, and monitoring for suspicious activity patterns.

Where mz777 engages third-party service providers to process personal data on our behalf, we require those providers to implement equivalent security standards and to process data only on our documented instructions.

9. Children's Privacy

The mz777 Platform is strictly intended for adults aged 21 and above. mz777 does not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been submitted by a person under 21, we will delete that data immediately and close the associated account. If you believe that a person under 21 has registered on the Platform, please contact us at [email protected] so that we can take immediate action.

10. Changes to This Privacy Policy

mz777 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or business operations. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via their account email address or via a notice on the Platform.

Your continued use of the Platform after the effective date of any update to this Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how mz777 protects your information.

11. Contact and Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data mz777 holds about you, please contact our support team. We are committed to addressing all privacy-related enquiries promptly and transparently. Our contact email for data and privacy matters is: